Privacy & Cookie Policy

Carbolink India Pvt. Ltd. and all of its affiliated entities (“Carbolink”, “we”, “us”, or “our”) take the protection of personal data very seriously. Carbolink is committed to responsible data management and to safeguarding your privacy in compliance with applicable privacy and data protection laws in India and internationally.

This Privacy Policy explains how Carbolink collects, processes, uses, and protects personal data of its employees, clients, business partners, website visitors, suppliers, and other stakeholders (“you” or “your”).

1. Contact

Carbolink is transparent about how it manages personal data.
If you have any questions, concerns, or complaints regarding our privacy practices or the use of your personal information, please contact us at:

Carbolink India Pvt. Ltd.
2nd floor, Fairmount Fortune One, 212, Sanath Nagar,
Hyderabad – 500018, Telangana, India
📞 (+91) 88850 99551
📧 enquiry@carbolinkindia.com

2. Sale of Personal Data

Carbolink does not sell, rent, or trade personal data to any third parties.

3. Personal Data of Carbolink Employees

Carbolink collects and processes employee data only when necessary for legitimate business, legal, or operational purposes, including:

Managing the employee lifecycle (recruitment, employment, and separation).
Maintaining accurate employee records and HR systems.
Administering payroll, benefits, performance, and career development programs.
Ensuring workplace safety and compliance with security and access policies.
Fulfilling legal, tax, and regulatory obligations.

Access to employee personal data is strictly limited to authorized personnel on a need-to-know basis.

4. Personal Data of Customers, Suppliers, and Partners

Carbolink may collect, process, and retain personal data of customers, suppliers, contractors, and partners to:

Maintain accurate customer and supplier databases.
Process orders, contracts, and payments.
Communicate about products, projects, and services.
Fulfill legal or contractual obligations.
Enhance user and client experience through surveys, analytics, and technical support.
Manage events, training programs, and marketing communication (with consent).

Examples of data collected include name, company name, designation, address, contact details, and transaction-related information.

5. Website and Cookie Policy

When you visit the Carbolink website (www.carbolinkindia.com), certain information may be automatically collected through cookies and analytics tools.
This includes your device type, IP address, browser, location, and site usage patterns.

Cookies

Cookies are small text files placed on your device to enhance your browsing experience.
We use cookies for the following purposes:

To enable essential site functionality.
To analyze website traffic and improve usability.
To personalize your experience.
To remember your preferences.

You can manage or disable cookies through your browser settings, but some parts of the website may not function properly without them.

6. Protection of Personal Data

Carbolink uses appropriate technical, organizational, and administrative security measures to protect personal data against loss, misuse, unauthorized access, alteration, or disclosure.
Our data protection measures include:

Role-based access controls and data encryption.
Regular audits and risk assessments.
Employee confidentiality training.
Secure storage and disposal of data.
Compliance with applicable IT and data protection standards.

7. Legal Basis for Processing

Carbolink processes personal data only when:

You have given consent.
It is required to fulfill a contract.
It is necessary to comply with legal obligations.
It is in our legitimate business interests, such as communication or marketing (without violating your rights).

8. Data Sharing and Recipients

Carbolink shares personal data only with trusted third parties and only when necessary, such as:

IT service providers and cloud hosting platforms.
Professional advisors (e.g., auditors, legal consultants).
Government authorities, where required by law.
Business partners assisting in logistics, technical support, or project execution.

All third parties are contractually bound to maintain the confidentiality and security of the data.

9. Data Transfers

If data must be transferred outside India, Carbolink ensures such transfers comply with applicable privacy laws and that the recipient provides adequate levels of data protection.

10. Retention of Personal Data

Personal data is retained only for as long as necessary for the purposes for which it was collected or as required by law.
Once no longer needed, data is securely deleted, anonymized, or destroyed.

11. Your Rights

You have the following rights regarding your personal data:

Right to access, correct, or update your information.
Right to withdraw consent at any time.
Right to request deletion, restriction, or portability of your data.
Right to object to direct marketing communications.

Requests can be made via email at enquiry@carbolinkindia.com
Before processing your request, we may require proof of identity for security reasons.

12. Children’s Privacy

Carbolink does not knowingly collect personal data from children under the age of 18.
If you believe a child has provided us with personal data, please contact us immediately.

13. Changes to this Policy

Carbolink reserves the right to update this Privacy & Cookie Policy at any time to reflect technological changes, regulatory updates, or business requirements.
The latest version will always be available on our website with the date of revision indicated.

14. Complaints

If you believe that Carbolink has mishandled your personal data, please contact our Data Protection Officer using the details in Section 1.
We take every concern seriously and will aim to resolve it promptly.
If you are not satisfied with our response, you may lodge a complaint with the relevant Data Protection Authority in India.